Below are short answers to some of our frequently asked questions.
Do I need a credit card?
You don’t need one.
In our rental company you will pay cash for selected cars. [/Vc_toggle]
What documents are needed to pick up a rented car?
ID card, driving license.
What is the minimum age for a driver?
Minimum 25 years and category B (country of origin Europe) driving license for at least 2 years.
Can there be more than one driver?
Yes. This is possible as long as the other driver meets the age and driving license requirements. It is not allowed to sublet or lend the car to third parties not included in the car rental agreement.
Is a deposit required when renting the car?
Yes. The deposit amount is determined according to the car category. Small, Medium, Suvs are 200 euros, luxury cars are 1000 euros. [/Vc_toggle]
How does the cancellation process look like?
Cancellation of the reservation is free of charge, however, we require such information from the customer at least three days before picking up the car. To do this, please contact us by phone +48 515 856 040
Can I use inter-island ferries?
No. Our company is located and provides services only in Tenerife. In the event of a collision, break-in or theft of the car, it would prevent our assistance, which we guarantee to all customers on the spot. [/Vc_toggle]
What to do in the event of a road collision or other road incident
Please contact us urgently by phone: +48 515 856 040